Journal of Clinical and Diagnostic Research, ISSN - 0973 - 709X

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Original article / research
Year : 2018 | Month : July | Volume : 12 | Issue : 7 | Page : LC18 - LC22

Perception of Community Pharmacy Personnel towards Patient Counseling and Continuing Pharmacy Education Programs in Aden, Yemen

Mohamed Alshakka, Awsan Bahattab, P Ravi Shankar, Mukhtar Ansari, Heyam Saad Ali, Mohamed Izham Mohamed Ibrahim

1. Assistant Professor, Department of Clinical Pharmacy, Faculty of Pharmacy, Aden University, Aden, Yemen. 2. Lecturer, Department of Community Medicine and Public Health, Faculty of Medicine and Health Sciences, Aden University, Aden, Yemen. 3. Professor, Department of Pharmacology, American International Medical University, St Lucia, Caribbean. 4. Assistant Professor, Department of Clinical Pharmacy, College of Pharmacy, University of Hail, Al Hail, Saudi Arabia. 5. Assistant Professor, Department of Pharmaceutics, Dubai Pharmacy College, Dubai, United Arab Emirates. 6. Professor, Department of Clinical Pharmacy and Practice, College of Pharmacy, Qatar University, Doha, Qatar.

Correspondence Address :
Mohamed Izham Mohamed Ibrahim,
Professor, Clinical Pharmacy and Practice Section, College of Pharmacy, Qatar University, Doha, Qatar.
E-mail: mohamedizham@qu.edu.qa

Abstract

Introduction: Patient counseling is a major component of pharmaceutical care, especially in community pharmacy settings. However, most community pharmacists still do not offer patient-oriented services. Despite the beneficial role of community pharmacists, research examining their roles and responsibilities in developing countries like Yemen is lacking.

Aim: To assess the community pharmacy personnelís perceptions towards patient counseling and to recognise the major barriers to successful counseling; and to assess their perception towards continuing pharmacy education programs in Aden.

Materials and Methods: A descriptive, cross-sectional study was conducted among 200 community pharmacy personnel in Aden using a self-administered, structured questionnaire. Data were collected regarding community pharmacy personnelís knowledge, attitude, and their perception about patientsí attitude concerning patient counseling and respondentsí attitude towards the continuing pharmacy education.

Results: The majority of the respondents had a positive attitude towards patient counseling (85%) and continuing pharmacy education (94.0%); dose and frequency (43.0%), duration (34.0%) and indication (11.5%) were the major information mentioned while counseling their patients. Lack of patient interest (47.0%), lack of knowledge (20.0%) and lack of time (15.5%) were the major barriers towards counseling.

Conclusion: The present study showed that most community pharmacy personnel in Aden, Yemen had a positive perception towards patient counseling and continuing pharmacy education program.

Keywords

Barriers, Cognitive services, Community pharmacists, Extended services, Yemen

How to cite this article :

Mohamed Alshakka, Awsan Bahattab, P Ravi Shankar, Mukhtar Ansari, Heyam Saad Ali, Mohamed Izham Mohamed Ibrahim. PERCEPTION OF COMMUNITY PHARMACY PERSONNEL TOWARDS PATIENT COUNSELING AND CONTINUING PHARMACY EDUCATION PROGRAMS IN ADEN, YEMEN. Journal of Clinical and Diagnostic Research [serial online] 2018 July [cited: 2018 Jul 23 ]; 12:LC18-LC22. Available from
http://jcdr.net/back_issues.asp?issn=0973-709x&year=2018&month=July&volume=12&issue=7&page=LC18-LC22&id=11820

DOI and Others

DOI: 10.7860/JCDR/2018/34106.11820

Date of Submission: Oct 05, 2017
Date of Peer Review: Nov 18, 2017
Date of Acceptance: May 03, 2018
Date of Publishing: Jul 01, 2018

FINANCIAL OR OTHER COMPETING INTERESTS: NONE.

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